Moving your clients over to Annature is simple. Giving them a clear heads-up ensures a smooth experience from day one. Below is a customisable notification letter you can send on your own letterhead, along with resources to share.
You can also share our step-by-step video on how to sign an envelope, available in the Help Centre.
Copy, paste, and customise the letter below. Replace the placeholders with your organisation's details.
Notification of change to Annature for eSigning
From {{insert_date}}, we will be using Annature to send and collect eSignatures. Annature is an Australian eSigning and identity verification platform, certified to ISO 27001.
When you receive documents from us, the process will look a little different. Here's what to expect:
1. You'll receive an email
You'll get an email from [email protected] letting you know documents are ready for you to review and sign.
2. Open the envelope
Click the Review documents button in the email to open the signing session.
3. Review and sign
Select Click to begin and follow the guided steps. Annature will walk you through each field, including text fields, checkboxes, and your signature. If something doesn't look right, you can decline the envelope and leave us a message.
4. Finish
Once all required fields are complete, select Finish signing. You'll receive an email confirmation for your records, and we'll be notified that your documents are complete.
A note about SMS
In some cases, we may use your mobile number to send a secure signing link or verify your identity via two-factor authentication. These messages will come from "Annature".
If you have any questions or concerns about an email or SMS you receive, please contact us before proceeding:
Phone: {{insertphonenumber}}
Email: {{insert_email}}
Thank you for your continued support.
{{insertcompanyname}}
