Annature
Annature
Help Center
  • Help Center
  • Changelog
  • Feature requests
  • Support portal
    • Annature Help Centre
    • Signing an Envelope
    • Glossary
    • Using the Annature API
  • Getting Started
    • Welcome to Annature
    • Sending Your First Envelope
    • Getting Your Team Members On Board
    • Branding
    • Connecting Integrations
    • Set Reminders on Your Schedule
    • Signing an envelope with Annature
  • My Account
    • Role types
    • Update your account name and email address
    • Default Signatures
    • Change your password
    • Multi-factor authentication (MFA)
  • Envelopes
    • My inbox
    • Sending an Envelope
    • Message templates
    • Automatically place fields on your documents
    • Document Fields
    • Managing in-progress envelopes
    • Assign to someone else
    • In-person signing [video]
    • Formatting text in messages
    • Redirect Endpoints
    • Document Permissions
    • Private Messages
    • Envelope expiration
    • Envelope Authentication
  • Templates
    • Introduction to Templates
    • Creating templates
    • Sending a template
  • Identity Verification
    • Introduction to Identity verification 2.0
    • Sending an identity verification
    • Verification message bindings
    • Completing a verification
    • Reviewing a completed identity verification
    • Creating an AML & CTF screening
    • Reviewing a completed AML & CTF screening
    • Identity Verification Message Templates
  • Payments
    • Introduction to Payments
    • Payments Registration
    • Sign & Pay
    • Payment Pre-Approval
    • ASIC Payments
    • Payments dashboard
    • I've Noticed a Charge on My Credit Card I Don't Recognise
  • Integrations
    • Introduction to Integrations
    • Creating API keys
    • Xero
    • Xero Practice Manager
    • FYI (envelopes)
    • FYI (ID)
    • Worksorted
    • Xplan
    • Google Chrome Extension
    • Microsoft Entra SSO (Single Sign-On)
    • Pinch Payments
    • Power Automate
  • Address Book
    • How Does the Address Book Work?
    • Create and manage Contacts
    • Sending envelopes to a contact
  • Settings
    • Organisation & Branding
    • Groups
    • Team members
    • Domain locking
    • Email notifications
    • Automatic reminders
    • Message templates
    • Custom email templates
    • Sending domains
    • Envelope preferences
    • Labels
    • PDF processing
    • Data retention
    • Email history
    • Add-ons
  • Analytics and reports
    • Analytics
  • Billing
    • How to Subscribe
    • Update Your Payment Method
    • Update Your Billing Details
    • View Your Invoices
    • Organisation-Wide Text Messaging
    • Customised subscriptions overages
  • Security
    • What Is a Certificate of Completion?
    • Security Tips
    • Annature’s Security Qualifications Explained
    • Where Does Annature Store Data?
  • Guides & Videos
    • Navigating checkboxes [video]
    • Disabling attachments on completion emails [video]
    • Setting up a SharePoint sync with Power Automate [video]
    • Using anchors to place fields [video]
  • Resources
    • Mobile area codes
    • Message Template Library
    • Informing Your Clients About Your Transition to Annature
  • FAQ's
    • How can I use SMS?
    • What Happens to a Deleted User’s Envelopes and Verifications?
    • Locate an envelope ID
    • Why Emails May Fail to Deliver — And What You Can Do
    • What Is the File Size Limit for an Envelope?
    • What Document File Types Are Supported?
    • How Can We Ensure the Witness Has Signed When Both Signer and Witness Use the Same Device?
    • How to Whitelist Annature’s Sending Email
    • Sending to Recipients Who Share an Email Address
  • For Developers
    • Introduction to the Annature API
    • What you can do with the Annature API
    • Embedded signing and sending
    • Branding envelopes for platform integrators
    • The Annature Partner Program
    • Envelope metadata
    • Webhooks
    • No-code and low-code options
  • Ultimate beneficial ownership checks
    • What are Ultimate beneficial ownership (UBO) checks?
    • Enable UBO checks
    • Create an ownership check
    • Understanding ownership results
    • Ownership terms explained
    • Requested and associated checks
    • Who can access UBO checks?
    • UBO checks troubleshooting & FAQs