
Annature allows you to send envelopes via SMS and use SMS for Two-Factor Authentication (2FA). However, if your organisation prefers not to use text messaging (whether for security, policy, or cost-control reasons), the feature can be turned off completely.
Only the organisation owner can modify these settings.
Log in to your Annature account.
Navigate to Settings → Billing.
Locate the SMS settings section.
Toggle SMS off to disable text messaging organisation-wide.

If SMS is turned off:
Your team cannot send envelopes via SMS
SMS-based 2FA will no longer be available
Recipients will only receive notification and signing links via email
This gives your organisation complete control over how SMS is used — or not used — within your Annature environment.
If you decide to re-enable SMS in the future, simply return to Settings → Billing and toggle the option back on.
If you need help managing SMS or adjusting your team’s sending options, our support team is always here to assist.