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    • How can I use SMS?
    • What Happens to a Deleted User’s Envelopes and Verifications?
    • Locate an envelope ID
    • Why Emails May Fail to Deliver — And What You Can Do
    • What Is the File Size Limit for an Envelope?
    • What Document File Types Are Supported?
    • How Can We Ensure the Witness Has Signed When Both Signer and Witness Use the Same Device?
    • Sending to Recipients Who Share an Email Address
Docs / FAQ's

Locate an envelope ID

Find the unique reference number for any envelope as a sender or recipient.

Every envelope sent through Annature is assigned a unique Envelope ID. Think of it as a digital reference number — useful when contacting support, tracking activity, or sharing details with your team.

Whether you're a sender or a recipient, locating this ID is simple and only takes a moment.

Find the Envelope ID as a Sender

If you’re viewing the envelope from your Annature dashboard:

  1. Open the envelope you want to review.

  2. The Envelope ID will appear in the top-left corner of the page.

You’ll also find it in the URL:
https://dashboard.annature.com.au/envelopes/{envelopeID}

This makes it easy to copy, share, or reference whenever needed.

Knowing where to find the Envelope ID ensures you can quickly resolve queries, confirm document details, or get assistance from support with ease.

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NextWhy Emails May Fail to Deliver — And What You Can Do
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