As of today, new verifications can no longer be sent from the old identity verification dashboard. All new verifications must now be created from Identity Verification 2.0, which you'll find in the left-hand navigation.

Existing in-progress and completed verifications can still be viewed in the old dashboard for the rest of this week. At the end of the week, everything will be migrated across to 2.0, and any verifications still in progress at that point will be cancelled automatically — if they're still required, you'll need to resend them from 2.0.

I’ve recorded a short walkthrough covering everything that’s changed, why the AML & CTF screening check is now on by default, and the new features available in 2.0. It’s worth a watch if you use Identity verification regularly.

Any questions, hit the chat in the bottom-right of the app.